Privacy Policy

Welcome to SJB Trade Kitchens (trading name of SJ Ball Ltd). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, sjball.uk, in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you complete our contact form (powered by WPForms, form ID 9758). The personal data we collect includes your name, email address, phone number, and postcode.

2. How We Use Your Data

The personal data we collect is used solely to respond to your enquiries and to provide accurate quotes for our kitchen supply and installation services. We do not use your data for marketing purposes, and we do not sell your data to third parties.

3. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your enquiry or project is completed and no further communication is required, your data will be securely deleted. In general, we retain contact enquiry data for no longer than 24 months from the date of last contact.

4. Third-Party Services

We use the following third-party services on our website, which may process your data in accordance with their own privacy policies:

  • Google Analytics — Used to analyse website traffic and understand how visitors interact with our site. Data is collected anonymously and in aggregate. For more information, see Google’s Privacy Policy.
  • Trustindex — Used to display verified customer reviews via an embedded widget. For more information, see Trustindex’s Privacy Policy.
  • WPForms — Used to securely process and manage contact form submissions. For more information, see WPForms’ Privacy Policy.

5. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of Access — You may request a copy of the personal data we hold about you at any time.
  • Right to Rectification — You may request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure — You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
  • Right to Restrict Processing — You may request that we restrict the processing of your personal data in certain circumstances.
  • Right to Object — You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in Section 6 below. We will respond to your request within one calendar month in accordance with UK GDPR requirements. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under UK GDPR, please contact us:

SJB Trade Kitchens (trading name of SJ Ball Ltd)
Showroom: Unit N, Central Trading Estate, Coulton Close, Oldham, OL1 4EB
Email: info@sjball.uk
Phone: 0161 509 4221

SJB Trade Kitchens is a trading name of SJ Ball Ltd. Registered address: 63 Princess Street, Altrincham, WA14 5HA. This website and its content are the property of SJB Trade Kitchens. All rights reserved.